Seminal Product Design References courtesy of PDTG member David Aurelio
Books
Bias, R. G., & Mayhew, D. J. (1994). Cost-justifying usability. Boston, MA: Academica Press.
Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. San Francisco: Morgan Kaufmann.
Cooper, A., & Reimann, R. (2003). About face 2.0: The essentials of user interface design. Indianapolis, IN: Wiley.
Cushman, W., & Rosenberg, D. (1991). Human factors in product design, Advances in human factors/ergonomics (Vol. 14). New York: Elsevier Science.
Dumas, J. (1988). Designing user interfaces for software. Englewood Cliffs, NJ: Prentice-Hall.
Dumas, J., & Redish, J. (1999). A practical guide to usability testing. Exeter, UK: Intellect Books.
Helander, M., Landauer, T. K., & Prabhu, P. (Eds.) (1997). Handbook of human-computer interaction (2nd ed.). New York: Elsevier Science.
Hix, D., & Hartson, H. R. (1993). Developing user interfaces: Ensuring usability through product and process. New York: John Wiley & Sons.
Nielsen, J. (1993). Usability engineering. Cambridge, MA: AP Professional.
Norman, D. A. (1990). The design of everyday things. New York: Doubleday.
Norman, D. A. (1984). Four Stages of User Activities. In Shackel, B. (Ed.), Proceedings of IFIP Conference on Human-Computer Interaction--INTERACT '84 (pp. 507-511). Amsterdam: Elsevier Science.
Rubin, J. (1994). Handbook of usability testing: How to plan, design, and conduct effective tests. New York: Wiley.
Sanders, M., & McCormick, E. (1993). Human factors in engineering and design (7th ed.). New York: McGraw-Hill.
Shneiderman, B. (1998). Designing the user interface: Strategies for effective human-computer interaction (3rd ed.). Reading, MA: Addison-Wesley.
Templeton, J. F. (1994). The focus group: A strategic guide to organizing, conducting and analyzing the focus group interview. New York: McGraw-Hill.
Wiklund, M. (1994). Usability in practice: How companies develop user-friendly products. Cambridge, MA: Academic Press Professional.
Woodson, W., Tillman, P., & Tillman, B. (1992). Human factors design handbook (2nd ed.). New York: McGraw-Hill.
Journal Articles
Virzi, R. (1992). Refining the test phase of usability evaluation: How many subjects is enough? Human Factors, 34, 457-468.
Caplan, S. (1990). Using focus groups methodology for ergonomic design. Ergonomics, 33, 527-533.
Book Chapters
Vora, P. (1998). Human factors methodology for designing Web sites. In Forsythe, C., Grose, E., &
Ratner, J. (Eds.), Human factors and Web development (pp. 153-172). Mahwah, New Jersey: Lawrence Erlbaum Associates.
Proceedings
Bevan, N. (1995). Usability is quality of use. In Proceedings of HCI International 1995 (pp. 349-354). Mahwah, NJ: Lawrence Erlbaum Associates.
Other References on usability
Bailey, R. W., Allan, R. W., & Raiello, P. (1992). Usability testing vs. heuristic evaluation: A head-to-head comparison. In Proceedings of the Human Factors Society 36th Annual Meeting (pp. 409-413). Santa Monica, CA: Human Factors Society.
Jeffries, R.,, Miller, J., Wharton, C., & Uyeda, K. (1991). User interface evaluation in the real world: A comparison of four techniques. In Proceedings of the ACM CHI 91 Conference (pp. 119-124). New York: Association for Computing Machinery.